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What your successful healthcare competitors don’t want you to know
Various sectors of the American economy have been described lately as “bumpy,” “soft,” or according to some, “the sky is falling.”
The truth is that everyone’s situation is different. But I do know that when economic anxiety goes up, some professional organizations think it’s a signal to pull down the marketing flag and quickly head for the sidelines.
What’s not well known is that your marketing-savvy competitors actually want you to be scared off the field. The better course, although counterintuitive, is to stay in the game.
It’s the secret that successful healthcare businesses don’t want you to know. Here’s why… The most productive and cost-effective marketing opportunity is when there’s little or no competition. It’s a rich opening to reach and attract the patients who are still seeking healthcare services, to protect your patient base and to build a larger market share overall.
Things to consider under a “falling sky:”
Healthcare needs are not economy-driven.
The demand for healthcare services is based mainly on personal need, and regardless of the economy there are always people who require your services. This market exists and it’s a good time to be delivering value in the community.
Marketing is communicating with the community. The healthcare business that abruptly silences its voice is totally and suddenly invisible to people in need. Marketing works best with consistency and reliability.
Be alert to new opportunity. Economic change can also mean social change. Some procedures or services may be in greater demand, so consider marketing messages that adjust your patient mix.
Maintain or increase the budget. Although cutting or eliminating the budge “feels” like you’re preserving resources, you are likely giving up more in lost revenue and opportunity. Advertisers who increase their budget in a soft economy increase their market share. And as an added bonus, media costs might be available at bargain rates. There’s a good possibility that media rates and services are negotiable.
Have and use your marketing plan. If you don’t have a marketing plan, let’s talk about creating one for you. If you have a plan, we can guide you on how adjustments can boost the results. A hard-working marketing plan is your most valuable defense if economic times are soft.
The practice that stops marketing at the sound of discouraging economic news gains nothing. Period. Assuming a “defensive” posture on the sidelines is empty silence that allows your patient base to erode.
Instead of throwing in the towel, let’s talk about ways to maintain or increase your marketing efforts. It’s an opportunity for you to stand out and capture the market share. Turn off the news, and call us today at (561) 596-9071
Tags: economy, Healthcare, Marketing
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